FAQ
What types of hair accessories do you mainly produce and supply?
We are a professional manufacturer and supplier of hair accessories, offering a comprehensive product line that includes but is not limited to hair clips, hair ties, headbands, hair hoops, hair claws, claw clips, hairpins, hair elastics, hair nets, and various fashionable hair accessory accessories.
Can we customize the design and packaging of the hair accessories?
Absolutely. Customization is one of our core services. We support full-process customization, from product design, material selection, color, size, and logo printing to independent packaging boxes/bags, helping you create unique branded products.
What materials do you use to make the hair accessories?
We use a variety of safe and high-quality materials, such as eco-friendly ABS plastic, metal alloys, silk, velvet, acrylic, fabrics, etc., ensuring the products are aesthetically pleasing, durable, and comfortable to wear. All materials comply with relevant safety standards.
Is there a Minimum Order Quantity (MOQ) requirement?
Yes, for custom orders, we have reasonable MOQs. The specific MOQ depends on product complexity and customization requirements. For wholesale orders of standard products, the MOQ requirement is lower. Please feel free to inquire for detailed information.
What are the prices and payment terms?
Prices vary based on materials, craftsmanship, order quantity, and customization requirements. We offer competitive wholesale prices. We support various payment methods, such as T/T, PayPal, etc., and offer flexible payment terms for reputable long-term clients.
Can you provide samples? Are the samples free?
We can provide samples for you to confirm quality and design. Samples usually require a charge, but this fee can be deducted from subsequent bulk orders. We can also arrange samples for eligible clients based on agreements.
What is the production lead time and shipping time?
- Standard/In-stock Items: Typically shipped within 3-7 business days after order confirmation.
- Custom Products: The production cycle depends on the design and quantity, usually 10-25 business days.
- We ship worldwide via channels like DHL, FedEx, UPS, air freight, or sea freight. Shipping time varies depending on the destination.
How do you ensure product quality?
We have a strict quality control system, with multiple inspection steps from raw material receiving, the production line, to the final finished product. We ensure products have no sharp edges, secure connections, even plating/coating, and meet high-quality standards.
Do you provide OEM/ODM services?
Yes, we provide both OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. You can provide your own designs, or utilize our professional design team to develop new products for you.
What is the after-sales service like? What if there are issues with the goods?
We provide a quality guarantee for all products. If you find any quality issues not caused by human factors within a certain period after receiving the goods, please provide photo or video evidence. We will handle it proactively by offering repairs, replacements, or negotiating a solution to ensure your satisfaction.

