FAQ
What is the main difference between Genius Wefts and Micro Wefts?
Genius Wefts typically refer to hair extensions made with specific patented technology (such as seamless or ultra-thin bases), focusing on invisibility and comfort. Micro Wefts generally refer to extensions that use finer, thinner (“micro”) bases or sewing techniques, aiming for the ultimate natural look and lightweight wearing experience. Both prioritize invisibility, but their technical focus may differ.
What hair material is usually used for these extensions?
They are mainly made from 100% human hair (Remy Hair), ensuring the cuticles align in the same direction to reduce tangling and provide the best shine and texture. High-quality synthetic fiber options are also available to meet different budget needs. Specific materials should be confirmed based on the product series.
What is the minimum order quantity (MOQ) for purchasing?
The MOQ depends on the product type and customization requirements. Typically, standard-color and standard-length Micro Wefts may have an MOQ of 50–100 pieces, while deeply customized orders will have a higher MOQ. Please provide specific requirements for accurate information.
How is the pricing? Are there volume discounts?
Prices vary based on material, length, weight, color, and complexity of craftsmanship. We offer competitive tiered pricing for wholesale and long-term partners—the larger the order, the lower the unit price usually is. Feel free to inquire for a detailed quotation.
What is the standard lead time?
For standard products, the lead time is typically 7–15 working days after order confirmation and payment. Custom colors, special lengths, or mixed orders may require an additional 5–10 working days. Rush orders can be negotiated for expedited processing.
Can samples be provided? How are samples charged?
Yes, we encourage customers to test samples first. We provide paid sample services, with fees based on the sample value, which can be deducted from the order amount after placing an order. Shipping costs for samples are borne by the customer.
What customization options are supported?
We support a wide range of customizations, including specific colors (color matching), lengths (typically from 10 to 30 inches), weft width/weight, base color (transparent or brown), and whether the wefts are pre-tapered. Private label packaging can also be discussed.
How are these extensions installed? Are specialized tools required?
Genius/Micro Wefts are typically designed for installation using methods such as tape-in, micro rings, or beading. Some products may come pre-taped. Professional installation by a hairstylist is recommended, and we can provide basic installation guidelines.
Is there a quality guarantee for the products? Are there relevant certifications?
Our human hair products undergo strict screening and processing. We ensure the products are free from severe damage, tangles, and maintain their natural state as much as possible. The factory follows a strict quality management system, and specific certifications can be provided upon request.
How are the products packaged and shipped?
Standard packaging involves individually wrapping each weft (approximately 1 gram) in paper, then sorting them by color and length into sealed bags and cartons to ensure moisture resistance. We ship internationally via DHL, FedEx, UPS, or air/sea freight and provide tracking information. Shipping costs are calculated based on weight and destination.



